Skip to Main Content

Communications Operator 2

Position Details

Position Information

Title Communications Operator 2
Job Status Regular Full Time and Auxiliary
Position Overview
The City of North Vancouver is the urban core of the beautiful North Shore and has a long-term vision to be “The Healthiest Small City in the World”, with five key priorities to be a City for People, a Liveable City, a Vibrant City, a Connected City and a Prosperous City.
The Police Administration Department requires several regular full-time and auxiliary Communications Operator 2s to work at the RCMP Detachment. 
We are looking for experienced police dispatchers who are compassionate professionals motivated to make a difference in their community.  As one of the few stand-alone police operations centres in the Lower Mainland, you will develop a strong working relationship with internal and external contacts.  
You will perform responsible specialized work involving the operation of a police radio, telephones, and computer terminal equipment on an assigned shift.  Considerable initiative is necessary in handling all radio traffic for the Detachment, for controlling the priority of such traffic, and for dispatching mobile units in response to complaints and emergency situations.  This work requires a high degree of operational speed and accuracy, the use of sound judgment and the ability to work in a stressful environment.
You will have considerable knowledge in the operation of CPIC, PRIME and CAD, radio and recording equipment.  Experience as a Police Dispatcher, Information Channel Operator and Complaint Taker is required.  You will also have working knowledge of the Criminal Code of Canada, Motor Vehicle Act and other appropriate bylaws and regulations.  Sound judgment, combined with the ability to think clearly and quickly in emergency situations with accurate results is a necessity.  Strong interpersonal skills are also required along with demonstrated ability to take initiative, provide exceptional customer service, and contribute positively in a team environment.
$30.94 to $36.39 per hour 
(Pay Grade 19 – January 2021 rates)
Hours of Work
Auxiliary – hours will vary
Shift work – 24/7 operations (4 shifts followed by 4 days off) including days/nights, weekends and statutory holidays
Additional Information
You will have the ability to type at a net speed of 40 wpm and possess related education, training and experience.  You will be required to obtain and maintain an RCMP security clearance as a condition of ongoing employment.
Shortlisted candidates may be required to complete standardized tests or exercises to demonstrate their applicable skills and knowledge.
How to Apply
If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply on-line through the Career Portal at www.cnv.orgThis competition will remain open until filled.
Posting Detail Information

Posting Number 2022-0202
Job Open Date 11/28/2022
Job Close Date
Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education you have completed?
    • Graduate degree
    • Undergraduate degree
    • Post-secondary certificate or diploma
    • Some post-secondary training (courses only)
    • High School/GED
    • Did not complete High School
  2. * Please indicate your net keyboarding speed:
    • Less than 40 net words per minute
    • 40 to less than 50 net words per minute
    • 50 to less than 60 net words per minute
    • 60 or more net words per minute
  3. * Do you have experience using police computer systems (e.g., CPIC, PRIME, CAD)?
    • Yes
    • No
  4. * Please indicate the number of years of experience you have as a Communications Operator 2 or Dispatcher in an emergency environment (e.g., handling 911 calls):
    • Less than 1 year
    • 1 to less than 3 years
    • 3 to less than 5 years
    • 5 or more years
    • I have no experience as a Communications Operator 2 or Dispatcher in an emergency environment
  5. * What type of RCMP security clearance do you currently have?
    • Police Information Check (previously Criminal Record Check)
    • Other
    • I do not have an RCMP security clearance

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter